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Pracovní nabídka

SmartGuide turns every phone into a personal guide and every tourist into an explorer.
We’re a Czech travel-tech scaleup guiding over 2 million users in 1,600+ destinations worldwide — including the official guides of Switzerland Tourism, Bratislava, Karlovy Vary, and Salzburg Region.

Now we’re building an elite outbound team to fuel our international growth — and we’re looking for a Team Lead who thrives on performance, ownership, and real impact.

???? Your Mission
You’ll be the driving force behind SmartGuide’s new outbound engine. In the beginning, you’ll set the standards yourself — calling, testing, optimizing — and then build and lead a small team that generates qualified leads (SQLs) from all over the world.

You’ll:

• Lead by example — start with your own outbound calls and process setup
• Optimize CRM workflows, call scripts, and KPIs for maximum conversion
• Build, train, and motivate your own outbound team
• Collaborate on SmartGuide’s multichannel strategy (phone, email, LinkedIn, AI caller)
• Manage MQL allocation from inbound marketing and ensure conversion to SQLs.

???? You’ll Succeed If You

• Have experience in outbound sales or call center leadership.
• Aren’t afraid to pick up the phone and show your team how it’s done.
• Are driven, analytical, and relentless about hitting goals.
• Can design processes that scale and hold people accountable.
• Speak Czech and English fluently.
• Want to grow fast into a strategic leadership role in a global scale-up.

???? How We Measure Success

• Number and quality of SQLs (meetings booked with decision-makers).
• Feedback from the sales team on lead quality.
• Performance of your own calls first — and later, of your entire team.

???? What We Offer

• High performance pay: +1,500 CZK per SQL + team bonus (10% of total team performance). Expect 45–70k+ monthly, depending on results — top performers earn 100k+.
• Base salary 15 000 CZK to cover overhead — we reward output, not presence.
• Equity opportunity after 1 year – own part of SmartGuide.
• Work in an international, fast-moving startup with a friendly team.
• Clear ownership, full autonomy, no corporate red tape.
• Flexible hours and hybrid setup (1 day/week in Prague office).

⚡ Who This Role Is Not For
If you need constant supervision, wait for someone else to set direction, or prefer routine over results — this won’t be the right fit.
But if you crave impact, freedom, and recognition based on performance, welcome aboard.

???? Join us in shaping the future of travel.
 Download the SmartGuide app and send us your CV.