Process Architect (CZ, RO, HU, PL)

Jméno/Firma
Provident Financial s.r.o.
Pracoviště
Olbrachtova 2006/9, Praha
Úvazek
Plný
Požadované vzdělání
Vysokoškolské
Požadované jazyky
Angličtina
Profese
Bankovnictví
Vytvořeno
2. 12. 2024

O pozici

Pracovní nabídka

The Process Architect will lead process analysis to identify business challenges and align core processes across EHC markets. You'll develop standardized EU-level business processes, considering local variances and legal requirements. Key tasks include creating process maps, conducting workshops, and assessing the impact of changes on short- and long-term business operations.You'll establish a Target Operating Model, ensure processes meet business needs using Lean/Six Sigma, and collaborate with stakeholders across multiple teams. Additionally, you'll mentor local teams, ensure compliance with standards, and manage any process governance gaps.

Key Responsibilities:

  • Manage a project team across EU markets to standardize and optimize sales and service processes for better business results.
  • Conduct process analyses, design new processes, and evaluate fit-gap for improvements.
  • Ensure all customer-relevant sales processes align with the Target Operating Model (E2E model) using Lean/Six Sigma methodologies.
  • Identify and recommend continuous improvement opportunities by assessing change impacts with key stakeholders.
  • Measure and monitor customer-relevant processes to ensure performance and apply appropriate KPI metrics.
  • Collaborate with Change Management Teams and Project Management Office to implement global processes and remove barriers.
  • Introduce process innovations to drive performance, profitability, and business objective achievement.

Our Requirements:

  • Proven experience in process design and optimization, ideally with Lean/Six Sigma certification.
  • Strong understanding of EU markets and local business variations.
  • Excellent project management and team leadership skills, especially in multinational environments.
  • Ability to conduct detailed process analyses and produce impactful process improvement proposals.
  • Experience in working with cross-functional teams and managing stakeholder relationships.
  • Familiarity with end-to-end process governance and KPI metrics application.
  • Strong communication and facilitation skills, capable of running workshops and delivering solutions.

We offer:

  • We offer flexible working hours (37.5 / week), and possibility of working from home 2 days a week , so you can manage your time according to your needs.
  • MultiSport Card, so you take advantage of sport and wellness clubs located around the whole CR.
  • The other benefits are 30 days of leave, tea and coffee available for free, 2 days of leave during the year so you can participate on voluntary activities, share programme, meal tickets, 3x days of leave for „new“ fathers.