123pracovat

In this exciting position you have the overall responsibility for the development of automotive-lighting-systems in the ZKW Engineering Hub in Czech Republic

Tasks:

• Warranty Management:

  • Driving reduction in overall ZKW-wide warranty cost

  • Determining and introducing pro-active preventative warranty countermeasures into product, assembly processes and business systems

  • Coordinating customer-specific warranty processing across multiple locations

  • Developing and driving resolutions to complex claims

  • Supporting sites in evaluating warranty agreements and negotiating with customers

• Contractual Involvement:

  • Reviewing contract terms, focusing on warranty clauses

  • Communicating and negotiating with customers at all levels in the management of normal and special warranty/field cases

  • Assisting with reconciliations from RFQs and contract negotiations

  • Participating in warranty-related contract discussions and ensuring cascaded reviews within the department

• Risk Management:

  • Proactively addressing risks identified during ongoing warranty evaluations

  • Initiating cross-location assessments and implementing measures for overarching warranty concerns

• Monitoring and Reporting:

  • Regularly reviewing the Cost of Poor Quality (COPQ) status with QCMs of all locations

  • Evaluating and visualizing warranty processing at a group level, broken down by location and customer

• Coordination, Collaboration and Communication:

  • Coordinating with the Quality Control Managers (QCMs) of various sites to discuss ongoing warranty cases and negotiations

  • Facilitating cross-site information exchange on warranty-related activities such as analyses, corrective actions, and measures

  • Collaboration with ZKW functions including Technical, Legal, Sales and Insurance

• Audit Support:

  • Supporting locations in audit preparations concerning warranty provisions

Qualifications:

• Technical educational background (e.g. Bachelor’s or Master’s degree)

• Several years of professional experience in automotive quality management as well as within Warranty Management

• Comprehensive background in quality education and processes

• Extensive negotation and communication skills as well as commercial know-how

• Proven leadership experience, with a track record of managing cross-functional teams

• Strong intercultural competence and ability to work across different locations and regions

• English B2

We offer you:

• team of 80 enthusiastic and friendly colleagues

• flexible working hours

• 2 days home office per week

• the opportunity to learn more and grow with the site

• work with a team around the world

• supportive environment of the company with 80 years of tradition

• wide range of benefits such as meal allowance, sick day, home office

• distance bonus, 5 weeks holiday, bring a friend, etc.

Typ zaměstnání: Fulltime

Typ smlouvy: Indefinite period

Umístění

ZKW Automotive Engineering CZ s.r.o.

• Okružní 1300/19,

• 779 00 Olomouc

• E-Mail: simona.sevcikova@zkw-group.com

• Telefonní číslo: +420 724 868 809