Customer Quality Engineer
O pozici
Rumunsko
Full time
Are you passionate about quality, detail-driven, and eager to be the voice of the customer inside a manufacturing organization? Connect Group is looking for a proactive and experienced Customer Quality Engineer to strengthen our Quality team and act as a key liaison between our production operations and customers.
About the Role
As a Customer Quality Engineer, you’ll play a crucial role in ensuring customer satisfaction by maintaining and improving product and process quality. You will be the primary contact for customer quality matters, leading complaint resolution, driving preventive and corrective actions, and ensuring compliance with automotive quality standards, including IATF 16949.
Key Responsibilities
Act as the main quality interface between Connect Group and assigned customers
Ensure compliance with IATF 16949 and ISO 9001 standards
Manage and analyze customer complaints, prepare 8D reports, and coordinate resolution
Monitor and improve internal processes and quality metrics
Lead cross-functional teams in quality improvement initiatives
Drive quality awareness throughout the organization
Prepare and present monthly quality reports to customers
Support activities affecting product and process quality
What You Bring
Technical University Degree (preferably in Electronics, Electromechanics, or Engineering)
Proven experience with ISO 9001 and IATF 16949 quality management systems
Solid understanding of EMS and automotive production (a strong plus)
Strong analytical skills and structured problem-solving approach
Excellent communication and interpersonal skills
Proficiency in MS Office and statistical tools
Fluent in English - both written and spoken
Why Join Connect Group?
At Connect Group, you’ll be part of a collaborative environment where quality and innovation are at the core of everything we do. We offer the chance to work on impactful automotive projects, contribute to customer success, and grow your career in a stable and supportive organization.
Ready to take the next step in your career? Apply now or reach out directly to our recruitment team. Let’s build quality - together.