123pracovat

Pracovní nabídka

Job location: Pilsen, Czech Republic

Would you like to have a career where you feel excited to get things done? A job where you enjoy the company of the people you work with and make new friends? Do you wish to find purpose at work, where you get to grow on a professional as well as personal level? Do you have a desire to help people while improving your language skills? Do you like to sleep in?

Why not give it a try at Korn Ferry?

What does this role entail?

• You will get an inside look into how Korn Ferry helps reveal people’s innate talents and thus provides them with the opportunity to find their “dream job.” You will learn about our products, which are dedicated to areas such as emotional intelligence, workplace climate analysis, leadership potential, and much more.
• You will be providing customer support for our products (web applications in the area of human resources).
• You will be resolving client requests by email, web, phone, and IM.
• You will be communicating in English.
• You will be contributing to the better efficiency of our clients (mostly large international companies) and improving the satisfaction of their employees.
• You will not be involved in sales of any kind. Simply put, you will be supporting our clients in getting the services and products they have already purchased and helping them resolve any potential relevant problems.
• You will be working afternoon shifts from 2 p.m. to 10 p.m., at least three times a week.
• Over time, you will obtain your own clients and/or special projects.

What do we do to make your work experience more enjoyable?

• 25 days (5 weeks) of vacation time
• 5 sick days – so, 30 days (6 weeks) in total!
• 300CZK bonus for each afternoon shift worked.
• Friendly and casual atmosphere. Come see for yourself before you sign the contract with us!
• Home office flexibility.
• Meal allowance included in the salary.
• Refreshments at your work place; unlimited supply of coffee, tea, hot chocolate, and some fresh fruit to benefit your health.
• English language lessons to advance your conversational skills.

Are you the right person for the customer support position? Is it the right fit for you?

• You love to help others and have excellent social skills. Customer satisfaction is your priority.
• You are fluent in English and use it confidently when communicating over the phone. Other languages – French, Spanish, German – are an advantage.
• You work independently, are technically proficient, and pay attention to details.
• You know what it takes to be a team player – team spirit, cooperation, and collaboration are the key to our success.
• You are a night owl – you’re productive in the evening and you don’t mind working late.
• Have you graduated recently? No problem! We will provide training for fresh graduates.

We appreciate your interest in working with us!

Did you know that job seekers won’t receive any response from 50% of companies they apply to? That’s not our case! We always reply to all applicants.

This position is currently planned for one year, but if you enjoy the work, we will do our best to negotiate a longer-term collaboration.

So, what do you say? Are you ready to join us?

Send us your CV. We are excited to meet you in person!