Program Coordinator
O pozici
Rumunsko
Full time
Entry/Middle Level
About the Role
Are you a proactive, detail-oriented professional with a passion for coordination and customer satisfaction?
Join our dynamic team as a Program Coordinator II, where you'll play a key role in enhancing sales, operations, and planning processes. This position is ideal for someone who thrives in a fast-paced environment and enjoys cross-functional collaboration.
Key Responsibilities
Customer Relationship Management
Build and maintain strong relationships with customers.
Handle complex accounts and ensure timely, accurate communication.
Lead regular customer calls and provide meeting summaries.
Order & Planning Management
Process and acknowledge customer orders.
Continuously review and optimize planning based on capacity and material availability.
Manage invoicing and ensure compliance with logistic agreements.
Operational & Performance Management
Drive improvements in delivery and quality performance.
Analyze forecasts and production orders to ensure alignment with customer needs.
Resolve invoice discrepancies and provide cost transparency.
Contract & Program Support
Act as a liaison between internal teams to ensure smooth program execution.
Support quarterly business reviews and explain data discrepancies.
Sustainability & Compliance
Promote eco-friendly practices in shipping and documentation.
Handle RMA requests and ensure proper customs procedures.
Systems, Reporting & Development
Ensure timely action on KPIs and maintain accurate reporting.
What We’re Looking For
Education: Bachelor’s degree in Economic Studies or related field (or equivalent experience)
Experience: 1-3 years in a similar role
Skills: Proficiency in SAP and strong planning capabilities
Languages:
Local language - Proficient
English - Proficient
Additional languages - a plus!
Why Join Us?
Collaborative and supportive work environment
Opportunities for growth and development
Work with international customers and cross-functional teams
Make a real impact on operational excellence and customer satisfaction
Monica Tatar
+40 (0)772 091 477