123pracovat

Pracovní nabídka

We are seeking an experienced and highly organized Global Project Offboarding Lead to join our team on a fixed‑term contract for 12 months. The candidate must have excellent English language skills and be fluent in ither Czech, Dutch or German.

Purpose of the role:

The Global Project Offboarding Lead will be accountable for the end‑to‑end delivery of offboarding initiatives within a project-based HR operating model. This role provides strategic and operational leadership to a team of Project Offboarding Specialists across regions, ensuring consistent, compliant, and high-quality execution of employee offboarding activities within Workday and connected HR systems.

Operating as both a people leader and project owner, the Offboarding Project Lead oversees planning, execution, and governance of offboarding processes tied to global HR programs tied to large-scale workforce transitions. The role partners closely with HR, Legal, ERLR, Payroll and the associated Project Team, to deliver a seamless, employee‑centric offboarding experience aligned to company policies, local labor regulations, and service excellence standards. This position plays a critical role in driving operational rigor, risk mitigation, stakeholder confidence, and the successful delivery of global HR projects.

Case Management & Operational Oversight

• Oversee and govern project‑related offboarding cases across the case management system, ensuring accurate, timely, and compliant execution.
• Prioritize and allocate work across the specialist team, monitoring progress against SLAs, milestones, and quality standards.
• Identify risks, bottlenecks, and systemic issues within project operations and drive resolution or escalation as needed.
• Act as the escalation point for complex or high‑risk cases, ensuring alignment with policy, legal, and regulatory requirements.
• Ensure knowledge management content is current and supports consistent delivery across projects.
• Lead daily operational check‑ins, reinforcing priorities, execution discipline, and adherence to project plans.

Project Leadership & Delivery

• Lead the planning, execution, and governance of global offboarding projects
• Serve as the primary point of accountability for project timelines, scope, deliverables, and risk management related to offboarding activities.
• Translate global HR project requirements into clear execution plans, ensuring alignment with regional legal and operational requirements.
• Monitor project performance using defined KPIs and dashboards, proactively identifying risks, bottlenecks, and mitigation strategies.

Operational Excellence & Compliance

• Ensure all offboarding activities are executed accurately and in full compliance with local labor laws, company policies, and internal controls.
• Oversee complex or high‑risk offboarding cases, including executive exits, collective separations, and country‑specific regulatory scenarios.
• Partner with Legal and Employee Relations to ensure proper handling of sensitive cases and documentation requirements.

Stakeholder & Cross‑Functional Collaboration

• Act as a trusted strategic partner to HR Business Partners, COEs, Payroll, IT, Security, Finance, and external vendors.
• Provide clear, timely communication to stakeholders on project status, dependencies, and outcomes.
• Represent Offboarding in cross-functional project governance meetings.

Required Knowledge and Skills:

• Ability to perform administrative activities.
• Demonstrates customer orientation and customer service skills
• Ability to accurately collect information in order to understand and assess the clients’ needs and situation
• Strong organization skills, attention to detail and follow through to resolve any outstanding issues
• Sense of initiative and ability to prioritize workload and provide timely follow-up and resolution.
• Strong written and verbal communication skills; manages internal communications and external/client
• Communications with detailed support and assistance in a concise and professional manner
• Discretion, professionalism, confidentiality and judgment
• Technology Savvy
• Computer literate with knowledge of common office productivity software and the ability to learn customer service
• software applications (e.g., MS Office, email, fax, Internet Explorer)
• Ability to work effectively in a fast-paced, self-directed team-based environment
• Enthusiastic team player with a strong drive to create a positive work environment
• Continuous learning mindset - always curious, learn from mistakes, be open minded and willing to learn with others and
• willing to share knowledge
• Great work ethics – be reliable, meet deadlines, deliver the results, be open to receive feedback

Preferred Knowledge, Skills:

• Service Center experience, HR and/or Payroll Service Center preferred
• Basic understanding of HR Functional domains (Benefits, Compensation, HRIS, Workforce Data Administration, HR
• Business
• Partnering, Employee Relations) or Payroll
• Experience using Case Management tools (ideally SMT)
• Excellent communication (oral and written) skills
• Experience using Workday