123pracovat

Pracovní nabídka

The Delivery Unit Customer Touchpoints (TOU) is the central communication interface for internal and external customers and suppliers. The Value Stream TOU is responsible for the implementation and optimization of the end-to-end process chain of operations, from procurement to the release of the invoice and payment. The Customer Touchpoints is in charge for the entire Procurement and Payment support (First and Second Level) as well as processing group payment transactions and bank accounting. Furthermore, we initiate and support process improvements in close collaboration with Process Management. We are working on SAP platform and connect our experts in an international team (mainly located in Leipzig, Bonn, Bratislava and Brno). We offer advanced trainings and further education to improve your expertise and soft skills.

Which challenges are expecting you:

• Handling phone or written queries of DT colleagues and external suppliers and tracking them in the ticketing tool /sales force as cloud solution for the PTP Process, Systems and Tools
• Different kinds of administration tasks: access creations and updates, sourcing and contract management support, support on resolution of various accounting queries, preparation of reports
• Process services: e-Auction creation and users support, individual supplier communication, event monitoring, upload and download support
• Participation on innovation: migration and rollout services tasks
• Incident Management

Your skills:

• Fluent German, English on communication level as it is company language, Czech/Slovak is a plus
• Higher education or University degree, preferably with focus on Economy or Accounting
• Customer service experience is a big plus
• Experience with Salesforce, SAP and PTP-Process, -Systems and -Tools
• Experience in procurement/ accounting chain of international company, esp. SSC is a big plus
• Know- how of MS Office (Excel, Word, Outlook)
• Customer friendly spirit and team player
• Motivation to be creative and to collaborate on process developments and innovations
• Self-confident and friendly style of communication
• Focus to independently find a solution in complex situations
• Enthusiasm for abroad introduction training in Germany and other following trainings
• Ready to learn fast and enjoy new inputs
• Ready to work in a dynamic international environment of a big European company

What will you gain:

We want you to know that we value our employees and want to provide you with more than just a job. As a valued member of our team, you will receive a range of benefits that include:

• An annual financial bonus
• An extra week of holiday (25 days/year), Up to 5 My days, and 1 day off for volunteering
• Additional paid time offs for married couples/registered partnerships, parents on the first day of school, extended paternity leave, and time-offs for foreigners dealing with state office matters
• Flexible working hours and the possibility to work remotely
• Pension plan contribution
• Free refreshments (water, coffee, tea, milk, and fruits available in the office)
• Company Shares
• Alza Discounts
• Company mobile phone and laptop
• Meal vouchers in the amount of 160 CZK per working day
• A variety of Benefits (Cafeteria Plan, Multisport Card, Makro Card)
• A family program with T-Mobile (discounts for employee’s family members and friends)
• Training and qualification opportunities (access to the internal learning HUB)
• Personal development opportunities (career path, job rotation, Bring your own Project)
• Involvement in various activities supporting charity organizations (Flea markets, volunteering days, food collections)
• A relocation package for candidates coming from abroad
• Opportunities for relaxation and wellness activities (massage chair, PlayStation 5, etc.)
• Fun team events such as brunches, Health Day, and summer and holiday parties!
• At our company, we believe in creating a positive work environment that values our employees' well-being and development.

If you are excited about this opportunity and want to be part of a dynamic team that cares about its employees, send us your CV in English and join us today!

As a part of Deutsche Telekom Group, we ensure not only work-life balance and international career opportunities but also personal development opportunities. We support all individuals in their performance, development, and growth. We offer a variety of trainings, qualifications, and e-learning activities to actively support the rising of common expertise.

At Deutsche Telekom Services Europe Czech Republic, we are proud to be an equal opportunity workplace and employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. We welcome applicants from all backgrounds and strive to create a workplace that is supportive, empowering, and inclusive.