123pracovat

Customer Support & Operations Assistant (Remote, Part-Time) Europe-Journey

€8–10/hour/+bonuses

Europe-Journey is a fast-growing travel company providing private transfers and tours across Europe. We’re looking for a reliable, proactive team member to support customer service and daily operations.

What you’ll do:

• Communicate with customers (email, chat, phone)

• Manage bookings and provide service information

• Coordinate with drivers and partners

• Handle changes and customer requests

What we’re looking for:

• Fluent English

• Strong communication & problem-solving skills

• Detail-oriented, independent, well-organized

• Good geography knowledge & research skills

• Knowledge of ChatGPT / AI tools + ability to think critically

• Own laptop & smartphone

Working hours:

• Flexible (by agreement), ~30 h/week (more possible)

• Availability between 06:30–21:00 CET

• Includes afternoons/evenings + occasional weekends

What we offer:

• Fully remote work

• €8/h €10/h after probation

• Bonuses up to €200/month

• Training + growth in a travel startup

Apply: jan@europe-journey.com