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Ready to launch a premium boutique airline in the heart of Europe?????

STARLUX Airlines is a Taiwan-based luxury carrier redefining global travel. As we launch in Prague, we’re looking for a Customer Service Specialist to build our team from the ground up. Explore the role below and join us to make an impact.????

What You’ll Do

1. Attend Company arranged customer service training and pass all qualification assessments.
2. Work independently on all aspects of customer service related tasks, including but not limited to ticketing and loyalty program inquiries.
3. Submit weekly station reports to ensure safekeeping, control and proper use of accountable documents.
4. Work closely with cross-functional teams to deliver outstanding customer service.
5. Perform other duties as assigned by immediate manager.

What We Bring to You

1. A laptop and all the gear you need to do your best work.
2. A friendly and open environment where great communication comes naturally.
3. A constant supply of international snacks to brighten your day.
4. Daily meal allowance to keep you energized.
5. Transportation subsidy to make your commute easier.
6. 25 days of annual leave so you can truly recharge.
7. Employee flight ticket to support your travel adventures!

The Little Things That Matter

1. Language: Native Czech speaker and proficient in English.
2. Education: Bachelor's degree and above in aviation, or equivalent experience is preferred.
3. Work Experience: At least one year of experience is a plus, while fresh graduates and candidates with no experience are also welcome to join and grow with us.
4. Most important: Possess the legal right to work in the Czech Republic.

????Curious to learn more about us? ????

• Check us out on Facebook, Instagram, and YouTube by searching “STARLUX Airlines”!
• Interested in the role? Apply with your resume and let’s meet in person.