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About FS Holding

FS Holding is an international distributor and manufacturer of gaming and pop culture merchandise. Our Prague-based office is experiencing significant growth, and we are expanding our team to support our ambitious business objectives.

We partner with leading global brands including Blizzard, Warner Bros., Bandai, McFarlane Toys, PureArts, FIFINE, Dark Project etc. Our team also participates in major European events such as Gamescom, IFA, and Comic Con conventions across Europe.

Our team is a diverse group of professionals united by a genuine passion for pop culture and gaming. We create an atmosphere of collaboration and a dynamic work environment where creativity and customer satisfaction are our top priorities.

Position Overview

We are seeking an enthusiastic Assistant Sales Manager to support our growing sales operations. This role is ideal for someone eager to develop their sales career in the dynamic gaming and pop culture merchandise sector. We are seeking an enthusiastic Assistant Sales Manager to support our growing sales operations. In this role, you will be helping to handle everyday sales operations and postsale care.

Key Responsibilities

• Support the sales team in addressing customer needs on a daily basis
• Prepare quotations, orders, and marketing materials
• Process and manage customer returns and RMA (Return Merchandise Authorization) requests
• Create and maintain a dashboard with current and new customer information
• Send out Mails, Messages and posts to attract new customers together with the sales team.

Preferred Qualifications

• Native or near-native Czech language skills with fluent English proficiency
• Demonstrated knowledge of or genuine passion for the pop culture and gaming industry
• Previous experience in sales, customer service, or related business roles
• Familiarity with CRM systems or sales management tools
• Strong organizational and time management abilities

Additional Benefits

• Paid sick leave and vacation
• Flexible work-from-home arrangement available by agreement with your manager
• Friendly work environment with a passionate, collaborative team
• Opportunity to grow and develop your career in the gaming and pop culture sector
• Clear pathway to promotion to Sales Manager with competitive sales bonus opportunities
• Special employee discount on our premium product range for personal use and for friends and relatives
• Opportunity to attend and participate in major industry events across Europe (Comic Cons, Gamescom, IFA, and more)