123pracovat

Pracovní nabídka

Role Summary:

Client-facing analyst supporting client´s EMEA benefits and operations function as part of an Accenture managed service. The role combines operational delivery with stakeholder coordination across regional and global teams, ensuring high-quality execution of day-to-day processes and continuous alignment with client priorities.

Key Responsibilities

• Deliver end-to-end operations support across benefits and related administrative processes, ensuring accuracy, timeliness, and compliance with agreed service levels
• Support a range of operational activities, including:

Case management and issue resolution across multiple countries/markets
Maintenance of operational documentation, trackers, and service artefacts
Financial coordination (e.g. invoicing support, tracking, P2P follow-ups)

• Act as a key interface between Accenture delivery teams and client stakeholders, ensuring clear communication and seamless execution of services
• Coordinate across a distributed global delivery model, working with onshore and offshore teams to ensure consistent service delivery

Key Strengths / Profile

• Hebrew C1 level
• Strong client-facing communication skills, with the ability to manage stakeholders across functions and geographies
• Proven ability to coordinate across multiple teams and suppliers, ensuring smooth execution of operational processes
• Detail-oriented with strong operational discipline and follow-through
• Comfortable working in a complex, multi-country environment with competing priorities
• Ability to balance process execution with stakeholder engagement, acting as a trusted point of contact for day-to-day operations
• Experience working within a managed service / outsourced delivery model
• Autonomous and proactive work ethic