Customer Quality Engineer

Nabízím práci
Jméno/Firma
Hays Czech Republic, s.r.o.
Pracoviště
Česká republika
Nabízím práci/ Hledám práci
Nabízím práci
Vytvořeno
27. 7. 2026

O pozici

Pracovní nabídka

Role Overview:

We are seeking for an experienced Customer Quality Engineer to join our client - a global automotive supplier specializing in advanced plastic components and systems in the Central Bohemian region.

This is a senior specialist role focused on customer quality management, acting as a key interface between the company and major automotive customers, including premium OEMs.

This position would especially suit an experienced automotive quality professional who enjoys customer interaction, problem-solving, and driving quality improvements across serial production projects.


Key Responsibilities:

  • Act as the primary quality contact for assigned automotive customers
  • Manage customer quality requirements and complaint resolution with support from cross-functional teams
  • Drive quality performance across serial production projects
  • Coordinate and maintain customer portals and related quality documentation
  • Update and maintain key quality documents, including: Control Plans, PFMEA, Work Instructions, Other customer-specific quality documentation
  • Support investigation and resolution of quality issues within production
  • Coordinate and manage changes on serial projects, including sample submissions and approvals
  • Monitor and evaluate quality-related costs and non-conformity data
  • Prepare reports and quality performance updates for the Quality Manager
  • Participate in audits, customer meetings, and continuous improvement activities


What Will You Need To Succeed:

  • Previous experience in a Customer Quality Engineer, Supplier Quality Engineer, Quality Specialist, or similar automotive quality role
  • Experience within a manufacturing environment, ideally automotive
  • Strong customer-facing communication skills
  • English language at B2 level or higher (daily communication)
  • Knowledge of automotive quality tools and methodologies
  • Advanced user knowledge of MS Office
  • Driving licence (Category B)

    Strong Advantages:

  • Experience working with OEM customers such as BMW, Toyota, Volkswagen Group, Mercedes-Benz, or similar
  • German language skills
  • Knowledge of IATF 16949, ISO 9001, and ISO 14001
  • Experience with SAP
  • Familiarity with customer portals and serial production quality processes
  • Experience with PFMEA, Control Plans, 8D and root cause analysis methodologies


What Will You Get In Return:

  • Opportunity to join a globally established automotive manufacturer
  • Senior specialist role with direct impact on customer satisfaction and quality performance
  • Additional performance bonuses
  • Direct reporting line to the Quality Manager
  • Opportunity to work with leading international automotive OEMs
  • Professional development and further specialization in automotive quality
  • 25 days of annual leave
  • 13th salary / annual bonus
  • Stable employment within an international manufacturing environment
  • Supportive team culture and long-term career opportunities