Customer Quality Engineer
Nabízím práci
Hays Czech Republic, s.r.o.
Česká republika
Nabízím práci
27. 7. 2026
O pozici
Pracovní nabídka
Role Overview:
We are seeking for an experienced Customer Quality Engineer to join our client - a global automotive supplier specializing in advanced plastic components and systems in the Central Bohemian region.
This is a senior specialist role focused on customer quality management, acting as a key interface between the company and major automotive customers, including premium OEMs.
This position would especially suit an experienced automotive quality professional who enjoys customer interaction, problem-solving, and driving quality improvements across serial production projects.
Key Responsibilities:
- Act as the primary quality contact for assigned automotive customers
- Manage customer quality requirements and complaint resolution with support from cross-functional teams
- Drive quality performance across serial production projects
- Coordinate and maintain customer portals and related quality documentation
- Update and maintain key quality documents, including: Control Plans, PFMEA, Work Instructions, Other customer-specific quality documentation
- Support investigation and resolution of quality issues within production
- Coordinate and manage changes on serial projects, including sample submissions and approvals
- Monitor and evaluate quality-related costs and non-conformity data
- Prepare reports and quality performance updates for the Quality Manager
- Participate in audits, customer meetings, and continuous improvement activities
What Will You Need To Succeed:
- Previous experience in a Customer Quality Engineer, Supplier Quality Engineer, Quality Specialist, or similar automotive quality role
- Experience within a manufacturing environment, ideally automotive
- Strong customer-facing communication skills
- English language at B2 level or higher (daily communication)
- Knowledge of automotive quality tools and methodologies
- Advanced user knowledge of MS Office
- Driving licence (Category B)
Strong Advantages: - Experience working with OEM customers such as BMW, Toyota, Volkswagen Group, Mercedes-Benz, or similar
- German language skills
- Knowledge of IATF 16949, ISO 9001, and ISO 14001
- Experience with SAP
- Familiarity with customer portals and serial production quality processes
- Experience with PFMEA, Control Plans, 8D and root cause analysis methodologies
What Will You Get In Return:
- Opportunity to join a globally established automotive manufacturer
- Senior specialist role with direct impact on customer satisfaction and quality performance
- Additional performance bonuses
- Direct reporting line to the Quality Manager
- Opportunity to work with leading international automotive OEMs
- Professional development and further specialization in automotive quality
- 25 days of annual leave
- 13th salary / annual bonus
- Stable employment within an international manufacturing environment
- Supportive team culture and long-term career opportunities