Receptionist / Lobby Ambassador
O pozici
Pracovní nabídka
We are searching for a Lobby Ambassador to provide exceptional Front of House and Reception services. The role involves warmly welcoming visitors and clients, assisting with bookings, and ensuring meeting rooms and public areas are well-maintained. The ideal candidate has experience in a corporate or 5-star hotel reception environment, excellent customer service skills, and a professional telephone manner. Strong communication skills, the ability to stay calm under pressure, and a flexible approach are necessary. If you have a good educational background, fluent Czech and English, and an approachable personality, we encourage you to apply for this role.
What the job involves
Cover Front of House and Reception services with our Client’s office.
Welcome Meet and greet for all visitors and clients
Assist with internal/External bookings as required with full meeting room accountability.
Ensuring that all meeting rooms, services, VC, facilities, and public areas are set and maintained to the expected standards.
Ownership and ability to facilitate room set-ups – including moving flexible furniture
Be aware of room status in client rooms at all times & support internal rooms appropriately, ensuring the room is ready prior to the next booking
Provide/report information on the available facilities, arranging viewings and accompanying clients on tours of the facilities as and when required
Maintain a strong awareness of business activity & communicate all updates with regional team members.
Skills & Experience
Experience working within a Corporate or 5* Hotel Reception environment
Independent and self-managing worker
Strong customer service skills- a great networker!
Professional/confident telephone manner and excellent oral & written communication skills, good computer literacy.
Ability to use initiative and remain calm under pressure..
A strong team player with the ability to multi-task & prioritize work commitments.
Flexible approach to departmental requirements.
Good educational background & a solid command of written & spoken English
Good sense of humor & an approachable personality
What can you expect from us?
We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying, and investing in real estate. You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits like life insurance, private medical care, or multisport card and comprehensive salary.