Customer service for Luxury Brands with German
Dunross
Praha
Plný
Bez maturity
Angličtina, Němčina
Prodej a obchod
26. 9. 2024
O pozici
Pracovní nabídka
Basics of the job;
- Taking incoming calls, emails from customers.
- Inform about the availability of certain products
- Product advice – assistance on which product to choose or specific information
- about a particular product.
- Information about product delivery – when will it come, problems with delivery, etc…
- Taking orders and up-selling/cross selling
- Help customer come to a decision, suggest other/more products the customer might like etc…
We require:
- German at least at C1 level
- English at B2 level
- An interest in fashion or sales experience is an advantage
We offer:
- Private medical assistance ulékaře.cz for you and your relatives.
- Relocation assistance - accommodation (dormitory style) for the first 4 weeks in Prague.
- Competitive monthly salary plus bonuses
- Possibility of remote work from home (after first couple of months)
- You can also work 40 days per year outside the Czech Republic anywhere in the Schengen Area
- Full professional training provided immediately when you start.
- Leisure: up to 6 000 CZK (€ 250) per year to spend on sports activities/language courses/etc.
- Meal tickets in the value of 160 CZK (€ 6.50) per working day
- 3 extra days of holiday – 23 days in total per year
- Parent Support: 8,000 CZK/month (~€330) until the child turns 3 years old.